A tragic incident has been recorded in Australia: a man died because his Samsung mobile phone failed to connect to emergency services on November 13. The cause of the malfunction was the discontinuation of the third-generation (3G) network. Samsung representatives insist on the need to install the latest software versions for their gadgets. An Australian man, the owner of a Samsung smartphone, was unable to call emergency services due to a device failure and consequently died. The Guardian reported on this situation. The event took place on November 13 in Sydney. The man needed immediate medical intervention but was unable to reach emergency operators. His body was found later, and unfortunately, resuscitation efforts were unsuccessful. An autopsy showed that the root of the problem was the device’s inability to call the emergency number. The victim’s mobile operator, TPG, informed that a number of Samsung smartphone models that have not received the necessary patches lose the ability to call 000 – the Australian equivalent of emergency services. The issue is that when attempting to dial 000, the devices automatically try to use a 3G connection, which is no longer functioning in that area, causing dialing failures to certain numbers. In an official comment provided to Android Authority, Samsung emphasized the critical importance of timely software updates on smartphones. They noted that this is a key condition for maintaining high standards of security, stable operation, and overall device efficiency. Another report, published by the British publication London Centric, notes a trend: criminals in London have begun to prefer avoiding the theft of Android-based devices. There have been instances where stolen Samsung devices were either discarded or returned to their owners.
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